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Samsung FPT5084 50-Inch 1080p Plasma HDTV

List price: $2,699.99
Amazon price: $1,200.00
You save: $1499.99 (56%)
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Product Details

Binding: Electronics
Brand: Samsung
Color: Black
EAN: 0036725250802
Label: Samsung
Dimension: 0.2 x 3.7 x 0.3 inches
Manufacturer: Samsung
Model: FPT5084
Publisher: Samsung
Studio: Samsung

Features and Descriptions

1920(H) x 1080(V) pixel resolution
15,000:1 contrast ratio
Natural True Color with 18 bit color
Ultra FilterBrightÂ¿ anti-reflection filter
NTSC/ATSC tuner with Clear-QAM

Ratings & Comments (Average: 4.5

)

- It was awesome until it stopped working
I bought the TV new.

Pros:
1) Best picture I have ever had.
2) Amazing experience watching TV.
3) Loved this TV and everyone who came by the house commented on how good the picture was.
4) Best 18 months of watching TV ever

Cons
1) Used the warranty after the first 6 months when the TV stopped working.
2) One year later TV not working again ( won't turn on) Samsung 1-800 technician tells me it is out of warranty protection.
3) Most expensive TV I have ever owned.
4) 18 months later need a new tv.....can I borrow some money!

- Thoroughly annoyed
I purchased this TV at Circuit City on 04/05/2008. It was an open box purchase as it was the last one in stock. It is now 04/19/2010 (2 years later), and the TV has been repaired 3 times, and the 4th repair is on the books and pending. Needless to say, this product has been incredibly faulty over the course of 2 years. Also, the first 3 times it was broken, it took at least a month to fix it each time (because that's how long the parts from Samsung took to ship to the repair tech).

The first 3 problems were that the screen shut off, and the TV would not turn back on. On all 3 occasions, I noticed the picture got grainy, mostly notably when the screen was dark (i.e. a man's suit). The graininess slowly degraded until the TV eventually shut off. The 4th repair that is on the books is similar. The picture is getting grainy. I reported the problem BEFORE the TV shut off permanently because I don't want to be down a TV for an entire month with the NHL playoffs taking place. Also, the factory warranty was nearing an end.

For those of you who have purchased this TV with no problems, I am incredibly jealous. For those of you who have NOT yet purchased this TV, stay far away. In fact, you should stay far away from any Samsung TV's. See why:

[...]

I am currently working with Samsung (I reported this just about when my 2 year factory warranty expired, so they are still honoring it). I am concerned because the most recent repair (the 3rd one) involved an entire panel replacement. That was April 2009. I'm not sure why the panel keeps needing replaced, but I hesitate to settle for a panel replacement that may fail in 6, 8, or even 12 months.

Samsung offered to replace the TV for an upgrade fee around $300. That's ridiculous. They said they could refund the pro-rated value of the TV at just over $1000. That is also ridiculous (considering I wouldn't pay $500 for this TV again). Regardless, I wanted all of you know my saga of this product. When it works, it is one of the best TV's available. When it doesn't work, better hope you have an extended warranty like I do.

- Great Until the Power Supply Fails.
This television was great until the power supply died two months after the warranty expired. If you do a search, you'll find that this is a pretty common problem. I was given an estimate of about $500 to repair it. I opted to by a new one from a different manufacturer.

- Couldn't be Happier
Bought this TV in October 2007 (from Amazon)after spending that summer doing all kinds of research (especially Plasma vs LCD comparisons) I choose to with this Samsung/Plasma due mostly to its competitive pricing, picture quality and standard features. I LCD's at the time were still behind the Plasmas with picture quality. I originally wanted a 42" but went bigger and I am so glad I did.

Now lets get down to what you are reading this review for. Once purchased it took about a week for delivery (which for me was way too long but I did have time to find a TV stand). If you are going from a SD TV to a HD TV (as I did) then you will be amazed at the picture quality especially if you are a sports fan. Now SD channels are not that good but are better that a regular TV with 4:3 pull down. Also I switched from Comcast to DirectTV due to the picture quality. Comcast has to use a video compression technique to get HD over the coaixal cable which henders quality.

Out of the box I had a low sounding buzzing noise that was intermittent and if I turned the volume up I wouldn't hear it. It kinda bothered me at first but I go over it. After reading some forums alot of people experince this with Plasma it's just to what volume level can you tolerate it. Samsung is aware and have some remedies. Also be aware this TV gets hot and expands the plastic molding which will make a crakling sound from time to time (you will also hear this when you turn the TV off). This issue/concern is addressed in the owners manual. This is just a by product of having a Plasma TV.

After adjusting all the available picture settings I was completely satisfied with picture quality. I have a PS3 (HDMI) and XBOX 360 (Component) and both are beautiful to look at. Please be advised that additional adjustments may be neccessary to get the picture the way you want it. I could write more on this but its my vision vs yours. So remember its what you prefer not me. I am just very pleased with the HD and SD picture quality. I highly recommend this TV.

I do have to say I do get compliments from others (mostly friends and family) on the picture quality they see on this TV.

Now I did have a bit problem that drove me crazy for awhile. Late January 09 I started noticing this rapid pixel flicker of red and green color in dark areas of video content. It only seemed to happen after the TV had been on for awhile (sometimes 30min to 2hrs). I think is was tempeature related. Oh by the way the backt top of the TV gets really hot. So if you have children please be aware of this. Now back to this flickering of pixels you had to be about 3-5 feet away to really see it but after about a month of this I could see it from my standard sitting distance (which is exactly 10ft).
I called Samsung support and even after a year still issued a warranty work order. The tech that came out could see it (that was good to know because my girlfriend said I was obessed with this. Unfortunately the tech just oredered a power supply board and that realy didn't fix it. So I called Samsung back and they issued another warranty claim and the TV repair shop said we will get you an interior display replacement (which replaces the display and all boards except power supply and input/output board.). So needless to say Samsung support has been GREAT to me.

Overall--- Do your own research. Pick the TV that fits your budget and wants. You already know you need a TV. Don't be afraid to go big. Go online to the actual brand manfacturer to determine what the models are (entry level vs premium) and features they come with. Then go to the big retailers to actually see the TV. Do be skeptical of picture quality in the store. They use different settings than what you may use in your home. Remeber where you are putting this TV (pay attention to you surrounding light). Then shop Amazon becuase no sales tax. I would've paid over 1,000 more if I bought at the BB store. Also not every TV is perfect these are highly technical pieces of equipment and all brands have issues (as you will discover when you do your research). Its how they deal with those issues that sets them apart. As I have stated before Samsung has been great to me.

Hope this review helped you in making an informed decission.

- Good Product - Horrible Customer Service
I've had this TV for over a year. The TV is easy to use with lots of nice features and it gets a nice picture. After several months of use the power supply went out while the TV was still under warranty.

The customer service and warranty repair service is horrible. It took almost 3 weeks to get someone to the house to repair the TV. Hour's on the phone with Samsung and all they do is blame the 3rd party service provider that they contract the work out to. This is the last Samsung product I will ever buy. I have purchase 2 additional flat panel TV's since this TV from other manufactures.

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