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Philips 42PFP5332D 42-Inch Plasma HDTV

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Product Details

Binding: Electronics
Brand: Philips
EAN: 0609585123373
Label: Philips
Dimension: 41.1 x 4.4 x 27.6 inches
Manufacturer: Philips
Model: 42PFP5332D/37
Publisher: Philips
Release Date: May 01, 2007
Studio: Philips

Features and Descriptions

42" Plasma with ATSC/Qam integrated tuner
Pixel Plus 3 HD to vivid high resolution picture performance
1024 x 768p resolultion
Dual HDMI input and also CVIand S-Video inputs
USB connect to play music files or digital pictures

Ratings & Comments (Average: 3.5

)

- Avoid Phillips TV's - bad product and customer service
Save yourself a headache and avoid this product and all Philips Plasma's. If you take your chances and buy a Philips plasma, you might as well buy the extended service contract as you will likely need it.

I purchased the Philips 42in Plasma TV a little over a year ago and it started showing a thin red line vertically in the middle of the screen at about month 11. It was still under warranty and called customer service.

The repair shop picked it up a few days later. This was in the beginning of December. It is now March and they have replaced several parts without fixing it.

Here is the current workflow.

1. Repair shop orders a part from Philips.
2. Philips reviews the order to decide whether or not to give permission to ship the part since it is under Warranty.
3. Philips reviews the order and eventually gives permission to send the part. (this seems to take 3 weeks each time)
4. The part arrives 7-10 days later.

Part doesn't fix the TV and it starts all over.

Customer service has no way to track the status because it is in a different system.

The repair shop has no way of tracking it because philips has to give them an Order number and this doesnt happen until they give permission to ship the part.

Anyhow, when you call customer service, their only function is to tap dance around until you get aggravated and bored and get off the phone. They may promise callbacks, but it never happens. I even got one of their supervisors to admit that they provide service, but not good service.

I have a friend with the comparable Samsung that he got at about the same time and it works fine. Also I have anotehr friend with the Sony and it works pretty well, but pricier.

I have never had a TV break in the less than a year, but this one did and a neighbor purchased one as well and it lasted only 15 months was too costly to fix.Picture actually wasnt bad. just poor quality.

- Excellent TV
I bought this TV in Brandsmart USA 3 months ago for $799. I own an LG and a Samsung (both HDTV) and the picture of this TV it's very superior to the other two (really natural image). The menus are very easy to understand, and the sound is great. The quality of this TV is equal or even better to other TV's that cost you hundreds more. I really, really recommend this TV.

- Wonderful TV, Wonderful Bargain
I bought this TV on Amazon for $996 with free shipping at the end of November 2007. It arrived in about 8-10 days by freight in perfect shape. Assembly was easy. The menu system is simple. The picture is great. The sound is wonderful. You're not going to find a better 42" plasma TV for under $1,000.

The only drawback is a TV this big with an excellent picture like this makes standard TV look fairly crappy. However, the built in tuner recognize 10 HD channels as soon as I hooked up my roof antenna. They look great. I have DirecTV so now am considering I need to upgrade to HD service to get the higher picture quality. DVD's look wonderful on this TV. I heartily recommend this, if you haven't figured it out already.

- poor picture quality
Bought this one because I already had a 32" Philips LCD which was perfect. In a side by side comparison the 42" plasma was terrible. This was really obvious when looking at objects with straight lines. The 42" plasma showed them as unstable - wavy lines - very hard to watch this after seeing what the picture should be on the 32" LCD.
I sent it back. Unfortunately - there is a hefty restocking fee - so it cost me to send it back but I couldn't live with this set.

- So far so good
After a whole year of research I decided to go with the 42 Phillips because of price ($990),quality and brand. Bought it in time for my birthday, came right on time (GO EAGLE DELIVERY). Very heavy, you will need two people to move it. Bought a flat mount which I had already set up and waiting for the TV to arrive.

Looks:- Well I thought it had the glossy black piano shine around the egdes however it didnt (ok no big deal). Attached my Component cables to the HD cable box and the instruction were clear as day.

Picture quality:- Ive only had this for a day, and Im having trouble finding the right picture setting. Phillips did well in having you choose from some stand still pictures however I still didnt like the outcome. IM still working on the perfect setting.

Audio:- Decent. I dont have surround sound and I dont think I will need it. Im pretty happy with the sound so far.

I have not connected it to a DVD, computer or anything else so I cant tell just yet. As I progress I will update my review but so far so good Phillips

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